Why should I send a request to find out why my child got a certain grade?
You should send a request to find out what was used to calculate your child's grades.
If you feel that your child was awarded an unfair grade this results day, whether for GCSE, AS or A levels, it's within their rights to find out why.
Most schools used calculated grades to determine what grade your child would have gotten outside of the COVID crisis.
These grades considered:
- Past performance
- Mock exam results
- Coursework (even if incomplete)
Unfortunately, while many schools have done their best, this does leave room for:
- Biased assessment
- Errors in previous results
- Not including their best work
If you don't feel like their grade or grades were arrived at fairly, you can either help them make an appeal through their school, or you can send a subject access request. We'd recommend doing both to put your appeal in the strongest position.
A Subject Access Request, or ‘SAR’ is a written request that you send to a company asking to see your personal data.
What will the subject access request tell me?
Well, an awful lot! Particularly if you're helping your child appeal their grades through the school, knowing exactly what went into the decision making puts you both in a much stronger position.
Your child will receive their:
- record of academic achievements
- correspondence about them by teachers
You can ask also ask specifically for the information that was used to determine their grades from their exam boards.
These are just a few of the exam boards in our system:
If you can't find yours, just contact our support team and we'll add it for you.
How do I send a subject access request (SAR)?
The easiest way to find out where your information is by sending a request through Rightly. Just search above for any exam board, school or sixth form college of your choice, and send your request in less than a minute.
Is it my child's right to ask for this information?
Absolutely. You can ask any organisation if they have your personal data, and what went into a decision like this being made about your child counts as their personal data. Schools and exam boards are not exempt from this - they have to tell you what they have, as well as how and why they are using it. This is thanks to the ‘right of access’ under GDPR law. GDPR applies in the UK and EU.
What if the school or exam board doesn't respond to the request?
After they've received your request, they have to reply in full within 30 days, or give a valid reason for asking for an extension. If this happens, which it may due to COVID-19, our support team is here to help!
We’re free because our mission is to make data fairer, for everyone.
This means that our services operate on a not-for-profit basis. It also means that there are no adverts or hidden costs, and that we’ll never, ever sell your data.
Still have questions?
We'd love to help.