Why should I delete my data from my supermarket?
You should delete your data from supermarkets that you've shopped with because the data that they store is often personal, and could be having material impacts on your life.
Mainly, because what happens to your data should be up to you.
Personal data that supermarkets typically store:
- Contact details
- Credit and debit card details
- Name and address
- Cookies & IP address
- Tastes and habits
- Economic, social and cultural information
Supermarkets also often supplement their customer data with data collected from elsewhere, such as the electoral roll, Land Registry, the Office for National Statistics and credit reports.
Seem excessive? It is. While collecting so much data may be beneficial to a supermarket, helping them make operational and product decisions, it puts you as a consumer at risk.
As well as many supermarkets selling this information to third parties, the industry also has a long history of data breaches.
You can stop supermarkets using your personal data by sending a deletion request.
A deletion request is a written request that you send to a company asking for them to remove your personal information from their records. It's your right to decide what happens to your data under GDPR law.
How do I tell supermarkets to delete my personal data?
The easiest way to delete your information is by sending a deletion request through Rightly.
- Search above for any supermarket
- Enter your basic details for identification purposes
- Check your email to send your request of major supermarkets
They should confirm your data has been deleted within 30 days. Remember, a deletion request demands that they delete all of your data, including your account details.
How long until a supermarket responds to my request?
After the supermarket has received your request, they have to reply in full within 30 days, or give a valid reason for asking for an extension. If this happens, our support team is here to help!
What if I’m not sure if they have my data?
You can still ask them. If they don’t have it, they have to let you know.
What if I’ve said they can use it in the past?
If you agreed to an organisation using your data but you’ve changed your mind, don’t worry! You can still ask them to delete your data.
We’re free because our mission is to make data fairer, for everyone.
This means that our services operate on a not-for-profit basis. It also means that there are no adverts or hidden costs, and that we’ll never, ever sell your data.
Still have questions?
We'd love to help.