Why should get evidence to appeal a student loan decision?
You should get evidence and appeal a student finance decision if:
- your student finance application was rejected
- your student loan is too low
- your student loan does not reflect your circumstances
To see exactly what information Student Finance was working with when they made their decision, you can send a Subject Access Request (or SAR).
This means that if you'll be prepared with all of the information they have when you appeal.
A Subject Access Request, or ‘SAR’ is a written request that you send to a company asking to see your personal data.
How can I send a subject access request to the Student Loans Company?
The easiest way to send a SAR is via Rightly. Simply:
- Press the 'Get started' button
- Enter your basic details so that the Student Loans Company can identify you
- Check your email to send your request
They have to get back to you with your information within 30 days.
How can I use my evidence to appeal to student finance?
If you want to appeal a student finance decision, you’ll have to send student finance an appeals form, their email is: email@example.com.
When you submit the appeal, you’ll need to give an explanation of why you’re appealing and use your evidence to back it up.
What if they don't reply?
Our support team are on hand to help if this happens. By law, the Student Loans Company have to reply within 30 days or give a valid reason for asking for an extension. This is thanks to your 'right of access' under GDPR law.
What if they don't reply in time to appeal?
We're here to help if this happens, but please note that you must always appeal within the given window. If you haven't yet got your evidence in time, appeal anyway and you can always re-appeal with more evidence if necessary.
We’re free because our mission is to make data fairer, for everyone.
This means that our services operate on a not-for-profit basis. It also means that there are no adverts or hidden costs, and that we’ll never, ever sell your data.
Still have questions?
We'd love to help.