Why should I try and stop spam?
For many people, the main reason is simply that it's deeply frustrating to receive unwarranted emails, texts and calls. While some of these spam communications are simply companies attempting to sell you things, many of them contain scams and aim to defraud you.
You can stop companies sending spam by sending a deletion request through Rightly. We'll connect you to as many as you need in one go.
How do I stop spam emails?
You can block spam by deleting your data with as many companies as you'd like. This cleanses the amount of information about you online and makes it much harder for companies and scammers to know how to contact you.
Remember, it's your legal right to decide how your information is being used and what for. The easiest way to minimise the amount of spam you receive is by sending a request through Rightly.
- Press 'Get Started'
- Add your basic details
- Check your email to start the cleaning process
If you can't find the company that you're looking for, contact our support team and we'll add it for you.
Here's what you can expect after you send your request:
Companies will contact you after they receive your request. This is because your request simply connects you to all of the companies you select. After that, they'll take it from there and link you to their own forms and processes for you to fill out. Only your name and email address is required to send these requests, but companies will likely ask you for much more information to identify you, like your ID.
They should confirm your data has been deleted within 30 days. Remember, a deletion request demands that they delete all of your data, including your account details.
How long until companies respond to me?
After the companies have received your request, they have to reply in full within 30 days, or give a valid reason for asking for an extension. However, we're glad to say that most companies normally reply within a week.
Your responses from companies are likely to come directly into your inbox. We don't mind when this happens, as long as you're happy with how your request has been handled and have everything you need.
If you have any questions, or have any difficulty at all with how companies respond, our friendly support team is here to help!
What if they don't reply?
Don't worry, they have to follow your wishes thanks to your ‘right to erasure’ under GDPR law. GDPR applies in the UK and EU, and gives you a whole range of data rights. At Rightly, we help you use these for free.
What if I’m not sure if they have my data?
If you're unsure, you can still ask them. Even if they tell you they don’t have it, you're making yourself safer online by knowing where your data is.
How do I stop spam texts and calls?
While reducing the amount of information there is about you online helps, there is a limit to how effective this can be in the case of spam texts. This is because some scammers use a machine that randomly generates numbers and sends texts to them until some of them land in real text message inboxes. In this case, there's not much you can do except stay vigilant.
However, we do recommend registering your mobile and landline with the Telephone Preference Service. This informs telemarketers to stop contacting you, and you should stop receiving spam sales calls within 28 days of registering.
What if I’ve said they can contact me in the past?
If you agreed to an organisation collecting your data or contacting you before but you’ve changed your mind, don’t worry! You can still tell them to stop this going forwards.
Remember, your data rights allow you to change your mind about how your data is being handled at any time. This means that you can tell any company that you no longer want them to use your data to contact you. Our mission is to make managing your online information simple. To learn more, check out our blog.
How can I report spam?
Ofcom recommends that you report spam texts by forwarding the text to 7726. An easy way to remember ‘7726' is that they're the numbers that spell out ‘SPAM'.
You might get an automated response afterwards, but you will not be charged for sending texts to 7726.
How can I unsubscribe from multiple emails at once?
You can unsubscribe from multiple emails either by getting started above, or by cleaning up your digital footprint. That means removing your information from all companies that you'd no longer like to have your personal data. By deleting the personal data of yours that's being held by them, you'll automatically be unsubscribed from their mailing lists, too.
To stop receiving spam from companies in one go, get started above and select as many companies as you'd like.
How do I stop junk mail?
To stop junk mail, clean up your digital footprint today. This deletes your information from company databases and marketing lists, making it much harder for companies to contact you that you'd rather avoid.
Which companies are guilty of spam?
Muscle Foods were found guilty of making 6,354,426 text messages and sending 135,651,627 unsolicited marketing emails. After 467 reported complaints, they were fined £50,000 by the ICO in March 2021.
In March 2020, CRDNN was fined a maximum of £500,000 for making over 193 million automated calls.
Decisions Technologies Limited
Between 2017 and 2018, Decision Technologies Limited is said to have sent out over 14 million direct messages. They were fined £90,000 by the ICO.
In June 2019, the ICO fined telecoms company EE Limited £100,000 for sending over 2.5 million unsolicited marketing text messages.
We’re free because our mission is to make data fairer, for everyone.
We don't use consumer data for commercial purposes, which means we'll never, ever sell your data. It also means that there are no adverts or hidden costs.
Still have questions?
We'd love to help.