Why should I delete my data from airlines?
You should delete your data from airlines that you've flown with because the data that they store is often personal, and could be having material impacts on your life.
As an industry, airlines have also had a huge number of high profile data breaches, compromising passengers' financial details and billing addresses.
Mainly, because what happens to your data should be up to you.
Personal data typically stored by airlines:
- Contact information
- Flying habits
- MileagePlus details and security information
- Age and gender
- Credit card information
- Passport information
- Government ID
- Website usage
- Search history
- Survey responses
- In flight purchases (food, duty free etc.)
- Non-travel purchase history
- Checked luggage
- Destination & Departure cities
- Hotel and rental car connections
- Travellers you fly with
Airlines like Ryanair, British Airways and Virgin Atlantic store and share information about your personal preferences and travel patterns.
What’s more, they profile you based on loyalty programs and flight bookings and share your personal information with advertisers to target you more strategically.
Airlines also often supplement their customer data with data collected from elsewhere, such as the electoral roll, international agencies, and credit reference agencies.
Seem invasive? It is. While collecting so much data may be beneficial to an airline, helping them make operational and product decisions, it puts you as a consumer at risk.
You can stop airlines using your personal data by sending a deletion request.
A deletion request is a written request that you send to a company asking for them to remove your personal information from their records. It's your right to decide what happens to your data under GDPR law.
How do I delete my personal data from airlines like EasyJet, Emirates and Jet2?
The easiest way to delete your information is by sending a deletion request through Rightly.
- Get started above to select your airlines
- Enter your basic details for identification purposes
- Send your request
They should confirm your data has been deleted within 30 days. Remember, a deletion request demands that they delete all of your data, including your account details.
If you can't find the airline you're looking for, please contact our customer support team and we’ll add it for you.
We’re free because our mission is to make data fairer, for everyone.
We don't use consumer data for commercial purposes, which means we'll never, ever sell your data. It also means that there are no adverts or hidden costs.
What if they don't reply?
Don't worry, they have to follow your wishes thanks to your ‘right to erasure’ under GDPR law. GDPR applies in the UK and EU.
What if I’m not sure if they have my data?
You can still ask them. If they don’t have it, they have to let you know.
What if I’ve said they can use it in the past?
If you agreed to an organisation using your data but you’ve changed your mind, don’t worry! You can still ask them to delete your data.
How long until they respond to my request?
Once the airline has received your request, they'll have 30 days to respond, or give a valid reason as to why they need an extension. If this happens, our support team can help speed up the process!