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National Grid & GDPR: manage your data

Rightly is a free service that helps you have more control over your data. Find out whether National Grid has your personal data, and tell them what to do with it.

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National Grid provides the following services:

  • Gas, Water & Multi-utilities

How Rightly works

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Send your requests

Tell them what to do with your personal data

Manage your responses & data

View your replies and decide your next steps

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How sending requests can help

Get your data back

Send a Data Subject Access Request (DSAR)

Find out what National Grid knows about you and how they’re using your personal information. Request your data from National Grid for free, with Rightly.

Delete your data

Regain control of your information

You can delete all of the information that National Grid stores and shares about you in less than a minute. Send them a deletion request and get a response within 30 days.

Find your pension

Discover unclaimed pension pots

If you’ve ever worked at National Grid, you likely have a form of pension with them. Learn more about your savings with National Grid by sending them a request, for free.

Change your address

Quickly and easily update your details

Moving can be stressful but Rightly makes it simple. You can notify National Grid of a change in address and save hours when moving. Send a rectification request, today.

Gather evidence for an appeal

Strengthen your case for free

You’re entitled to see company documents if they contain your personal data. For example, notes taken by customer service or call transcripts can prove that you've been treated unfairly.

Resolve your work dispute

Use data as evidence in a tribunal

Thanks to GDPR, you can legally access any documentation that mentions you; including emails and your employee file. Use Rightly to find evidence, today.

React to data breaches

Protect yourself and your information

Find out what personal information you lost in a recent data breach and take action to stop it from happening again. Request your leaked data from major companies, for free.

Get your credit files

Take control of your finances

When companies make financial decisions about you, they view your credit files. To access what these companies can see, request your credit files for free.

Delete your cookies

Stop companies from tracking your behaviour

National Grid uses cookies to track your activity on their site, and may also share this information with third parties. Delete your data with National Grid to clear your cookies.

Sign up to start making data requests

It only takes a few minutes

Contact National Grid

Making a subject access request without Rightly Alternatively you can send a subject access request to National Grid in writing at the following address:

The Data Protection Team
National Grid Records Centre,
Unit 1 Europa Court,
Europa Boulevard,
Warrington,
WA5 7TN

Please include your:
Full name
Any previous names
Your address

If you have moved whilst you have had the service we would recommend putting in all your previous addresses for the last 3 years.

Because requests must be in writing, you can’t make one over the phone. However, if you need to contact National Grid for anything else, their contact number is 020 7004 3000.

You can also read more about how to send a subject access request in our blog.

Rightly is not affiliated to, linked with, or otherwise endorsed by National Grid. We are an independent tool to help consumers to own and manage their data.

Caring For Your Data