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Marks & Spencer & GDPR: manage your data

Rightly is a free service that helps you have more control over your data. Find out whether Marks & Spencer has your personal data, and tell them what to do with it.

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Marks & Spencer provides the following services:

  • In Store Shopping

How Rightly works

Sign up

Create your account in minutes

Send your requests

Tell them what to do with your personal data

Manage your responses & data

View your replies and decide your next steps

Sign up to start making data requests

It only takes a few minutes

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How sending requests can help

Locate your data

Send a Subject Access Request (SAR)

If you want to know whether Marks & Spencer has your personal data, what they have, and what they’re doing with it, we can help. Send a request to Marks & Spencer via Rightly and quickly find out.

Delete your data

Request to partially or fully delete your data

If you want Marks & Spencer to delete all of your personal data, or only some of it, you can let Marks & Spencer know via Rightly in a deletion request. Marks & Spencer then has 30 days to reply, by law.

Adjust marketing

Change your Marks & Spencer marketing preferences

Want to change how Marks & Spencer communicates with you? You can easily alter your email marketing settings through Rightly, too. Just let Marks & Spencer know in your request.

Rejected applications

Understand why decisions were made

Has Marks & Spencer rejected an application of yours, or made an unfair decision? You can request all of the paperwork relating to how they made that decision through Rightly.

Employment disputes

Tackle an employment dispute with Marks & Spencer

If you are, or have been, an employee of Marks & Spencer, you can send a data access request to view all emails and documents that mention you, as well as your personal files.

Data breaches

Act if there’s a Marks & Spencer data breach

If Marks & Spencer has had a data breach, you can use requests to see if you’ve been affected, and to delete your data to prevent it happening again.

Pensions

Locate your Marks & Spencer pension

Find out whether you have a pension with Marks & Spencer, as well as its associated details, by sending a subject access request. Our support team is also here to help.

Sign up to start making data requests

It only takes a few minutes

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Contact Marks & Spencer

Making a subject access request without Rightly Alternatively you can send a subject access request to Marks & Spencer in writing at the following address:

Data Protection Officer,
Marks & Spencer,
Retail Customer Services,
Chester Business Park,
Wrexham Road,
Chester
CH4 9GA

Please include your:
Full name
Any previous names
Your address

If you have moved whilst you have had the service we would recommend putting in all your previous addresses for the last 3 years.

Because requests must be in writing, you can’t make one over the phone. However, if you need to contact Marks & Spencer for anything else, their contact number is 0333 014 8555.

You can also read more about how to send a subject access request in our blog.

Caring For Your Data