KLM & GDPR: manage your data
Rightly is a free service that helps you have more control over your data. Find out whether KLM has your personal data, and tell them what to do with it.
KLM provides the following services:
How Rightly works
Create your account in minutes
Send your requests
Tell them what to do with your data with your personal data
Manage your responses & data
View your replies and decide your next steps
How sending requests can help
Locate your data
Send a Subject Access Request (SAR)
If you want to know whether KLM has your personal data, what they have, and what they’re doing with it, we can help. Send a request to KLM via Rightly and quickly find out.
Delete your data
Request to partially or fully delete your data
If you want KLM to delete all of your personal data, or only some of it, you can let KLM know via Rightly in a deletion request. KLM then has 30 days to reply, by law.
Change your KLM marketing preferences
Want to change how KLM communicates with you? You can easily alter your email marketing settings through Rightly, too. Just let KLM know in your request.
Understand why decisions were made
Has KLM rejected an application of yours, or made an unfair decision? You can request all of the paperwork relating to how they made that decision through Rightly.
Tackle an employment dispute with KLM
If you are, or have been, an employee of KLM, you can send a data access request to view all emails and documents that mention you, as well as your personal files.
Act if there’s a KLM data breach
If KLM has had a data breach, you can use requests to see if you’ve been affected, and to delete your data to prevent it happening again.
Locate your KLM pension
Find out whether you have a pension with KLM, as well as its associated details, by sending a subject access request. Our support team is also here to help.
Making a subject access request without Rightly Alternatively you can send a subject access request to KLM in writing at the following address:
KLM Royal Dutch Airlines
Privacy Office - AMSPI
PO Box 7700
1117 ZL Luchthaven Schiphol
Please include your:
Any previous names
If you have moved whilst you have had the service we would recommend putting in all your previous addresses for the last 3 years.
Because requests must be in writing, you can’t make one over the phone. However, if you need to contact KLM for anything else, their contact number is 020 7660 0293.
You can also read more about how to send a subject access request in our blog.