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John Lewis & GDPR: manage your data

Rightly is a free service that helps you have more control over your data. Find out whether John Lewis has your personal data, and tell them what to do with it.

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John Lewis provides the following services:

  • Online Shopping
  • In Store Shopping

How Rightly works

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Send your requests

Tell them what to do with your personal data

Manage your responses & data

View your replies and decide your next steps

Sign up to start making data requests

It only takes a few minutes

How sending requests can help

Get your data back

Send a Data Subject Access Request (DSAR)

Find out what John Lewis knows about you and how they’re using your personal information. Request your data from John Lewis for free, with Rightly.

Delete your data

Regain control of your information

You can delete all of the information that John Lewis stores and shares about you in less than a minute. Send them a deletion request and get a response within 30 days.

Find your pension

Discover unclaimed pension pots

If you’ve ever worked at John Lewis, you likely have a form of pension with them. Learn more about your savings with John Lewis by sending them a request, for free.

Change your address

Quickly and easily update your details

Moving can be stressful but Rightly makes it simple. You can notify John Lewis of a change in address and save hours when moving. Send a rectification request, today.

Gather evidence for an appeal

Strengthen your case for free

You’re entitled to see company documents if they contain your personal data. For example, notes taken by customer service or call transcripts can prove that you've been treated unfairly.

Resolve your work dispute

Use data as evidence in a tribunal

Thanks to GDPR, you can legally access any documentation that mentions you; including emails and your employee file. Use Rightly to find evidence, today.

React to data breaches

Protect yourself and your information

Find out what personal information you lost in a recent data breach and take action to stop it from happening again. Request your leaked data from major companies, for free.

Get your credit files

Take control of your finances

When companies make financial decisions about you, they view your credit files. To access what these companies can see, request your credit files for free.

Delete your cookies

Stop companies from tracking your behaviour

John Lewis uses cookies to track your activity on their site, and may also share this information with third parties. Delete your data with John Lewis to clear your cookies.

Learn about John Lewis

John Lewis & Partners is a luxury department store, catering to a range of customer services – from home design to personal styling. They gather and use your personal data to enhance their customer experience but have suffered multiple data breaches, putting you at risk.

To delete your data from John Lewis or simply find out what they have through a subject access request, you can with Rightly for free.

Sign up to start making data requests

It only takes a few minutes

Contact John Lewis

Making a subject access request without Rightly Alternatively you can send a subject access request to John Lewis in writing at the following address:

Customer Rights Team
1st Floor
Partnership House
Carlisle Place
London SW1P 1BX

Please include your:
Full name
Any previous names
Your address

If you have moved whilst you have had the service we would recommend putting in all your previous addresses for the last 3 years.

Because requests must be in writing, you can’t make one over the phone. However, if you need to contact John Lewis for anything else, their contact number is 0345 610 0359.

You can also read more about how to send a subject access request in our blog.

Rightly is not affiliated to, linked with, or otherwise endorsed by John Lewis. We are an independent tool to help consumers to own and manage their data.

Caring For Your Data