Citymapper & GDPR: manage your data
Rightly is a free service that helps you have more control over your data. Find out whether Citymapper has your personal data, and tell them what to do with it.Start now
Citymapper provides the following services:
- Travel Services
How Rightly works
Create your account in minutes
Send your requests
Tell them what to do with your personal data
Manage your responses & data
View your replies and decide your next steps
How sending requests can help
Get your data back
Send a Data Subject Access Request (DSAR)
Find out what Citymapper knows about you and how they’re using your personal information. Request your data from Citymapper for free, with Rightly.
Delete your data
Regain control of your information
You can delete all of the information that Citymapper stores and shares about you in less than a minute. Send them a deletion request and get a response within 30 days.
Find your pension
Discover unclaimed pension pots
If you’ve ever worked at Citymapper, you likely have a form of pension with them. Learn more about your savings with Citymapper by sending them a request, for free.
Change your address
Quickly and easily update your details
Moving can be stressful but Rightly makes it simple. You can notify Citymapper of a change in address and save hours when moving. Send a rectification request, today.
Gather evidence for an appeal
Strengthen your case for free
You’re entitled to see company documents if they contain your personal data. For example, notes taken by customer service or call transcripts can prove that you've been treated unfairly.
Resolve your work dispute
Use data as evidence in a tribunal
Thanks to GDPR, you can legally access any documentation that mentions you; including emails and your employee file. Use Rightly to find evidence, today.
React to data breaches
Protect yourself and your information
Find out what personal information you lost in a recent data breach and take action to stop it from happening again. Request your leaked data from major companies, for free.
Get your credit files
Take control of your finances
When companies make financial decisions about you, they view your credit files. To access what these companies can see, request your credit files for free.
Delete your cookies
Stop companies from tracking your behaviour
Making a subject access request without Rightly Alternatively you can send a subject access request to Citymapper in writing at the following address:
Data Protection Officer, Citymapper Limited, 1--2 Hatfields, London, SE1 9PG
Please include your:
Any previous names
If you have moved whilst you have had the service we would recommend putting in all your previous addresses for the last 3 years.
Because requests must be in writing, you can’t make one over the phone. However, if you need to contact Citymapper for anything else, their contact number is 079 2600 2746.
You can also read more about how to send a subject access request in our blog.