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Ascent & GDPR: manage your data

Rightly is a free service that helps you have more control over your data. Find out whether Ascent has your personal data, and tell them what to do with it.

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Ascent provides the following services:

  • Train Travel
  • Debt Collection
  • Debt Purchaser

How Rightly works

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Send your requests

Tell them what to do with your personal data

Manage your responses & data

View your replies and decide your next steps

Sign up to start making data requests

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How sending requests can help

Get your data back

Send a Data Subject Access Request (DSAR)

Find out what Ascent knows about you and how they’re using your personal information. Request your data from Ascent for free, with Rightly.

Delete your data

Regain control of your information

You can delete all of the information that Ascent stores and shares about you in less than a minute. Send them a deletion request and get a response within 30 days.

Find your pension

Discover unclaimed pension pots

If you’ve ever worked at Ascent, you likely have a form of pension with them. Learn more about your savings with Ascent by sending them a request, for free.

Change your address

Quickly and easily update your details

Moving can be stressful but Rightly makes it simple. You can notify Ascent of a change in address and save hours when moving. Send a rectification request, today.

Gather evidence for an appeal

Strengthen your case for free

You’re entitled to see company documents if they contain your personal data. For example, notes taken by customer service or call transcripts can prove that you've been treated unfairly.

Resolve your work dispute

Use data as evidence in a tribunal

Thanks to GDPR, you can legally access any documentation that mentions you; including emails and your employee file. Use Rightly to find evidence, today.

React to data breaches

Protect yourself and your information

Find out what personal information you lost in a recent data breach and take action to stop it from happening again. Request your leaked data from major companies, for free.

Get your credit files

Take control of your finances

When companies make financial decisions about you, they view your credit files. To access what these companies can see, request your credit files for free.

Delete your cookies

Stop companies from tracking your behaviour

Ascent uses cookies to track your activity on their site, and may also share this information with third parties. Delete your data with Ascent to clear your cookies.

Sign up to start making data requests

It only takes a few minutes

Contact Ascent

Making a subject access request without Rightly Alternatively you can send a subject access request to Ascent in writing at the following address:

Group Data Protection Officer at Ascent, Imperial House, 31 Temple Street, Birmingham B2 5DB

Please include your:
Full name
Any previous names
Your address

If you have moved whilst you have had the service we would recommend putting in all your previous addresses for the last 3 years.

Because requests must be in writing, you can’t make one over the phone. However, if you need to contact Ascent for anything else, their contact number is 0345 604 0860.

You can also read more about how to send a subject access request in our blog.

Rightly is not affiliated to, linked with, or otherwise endorsed by Ascent. We are an independent tool to help consumers to own and manage their data.

Caring For Your Data