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Air China & GDPR: manage your data

Rightly is a free service that helps you have more control over your data. Find out whether Air China has your personal data, and tell them what to do with it.

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Air China provides the following services:

  • Flights
  • Baggage

How Rightly works

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Create your account in minutes

Send your requests

Tell them what to do with your data with your personal data

Manage your responses & data

View your replies and decide your next steps

Sign up to start making data requests

It only takes a few minutes

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How sending requests can help

Locate your data

Send a Subject Access Request (SAR)

If you want to know whether Air China has your personal data, what they have, and what they’re doing with it, we can help. Send a request to Air China via Rightly and quickly find out.

Delete your data

Request to partially or fully delete your data

If you want Air China to delete all of your personal data, or only some of it, you can let Air China know via Rightly in a deletion request. Air China then has 30 days to reply, by law.

Adjust marketing

Change your Air China marketing preferences

Want to change how Air China communicates with you? You can easily alter your email marketing settings through Rightly, too. Just let Air China know in your request.

Rejected applications

Understand why decisions were made

Has Air China rejected an application of yours, or made an unfair decision? You can request all of the paperwork relating to how they made that decision through Rightly.

Employment disputes

Tackle an employment dispute with Air China

If you are, or have been, an employee of Air China, you can send a data access request to view all emails and documents that mention you, as well as your personal files.

Data breaches

Act if there’s a Air China data breach

If Air China has had a data breach, you can use requests to see if you’ve been affected, and to delete your data to prevent it happening again.


Locate your Air China pension

Find out whether you have a pension with Air China, as well as its associated details, by sending a subject access request. Our support team is also here to help.

Sign up to start making data requests

It only takes a few minutes

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Contact Air China

Making a subject access request without Rightly Alternatively you can send a subject access request to Air China in writing at the following address:

4 Düsseldorfstrasse, 60329, Frankfurt, Germany

Please include your:
Full name
Any previous names
Your address

If you have moved whilst you have had the service we would recommend putting in all your previous addresses for the last 3 years.

Because requests must be in writing, you can’t make one over the phone. However, if you need to contact Air China for anything else, their contact number is 2032750200.

You can also read more about how to send a subject access request in our blog.

Caring For Your Data